Frequently Asked Questions
You can sample couple segments of any course we offer, allowing you to hear the teacher’s voice and see the visuals. Just click onto our course page, and click on any tutorial title that has the “Free” button beside it to launch that video. After that you can subscribe, which allows you unlimited access to that course for 360 days.
The training can only be watched online as streaming video. It cannot be downloaded to a computer.
The running time of a tutorial (video) can be less than one minute all the way up to 15 minutes. A course is made up of a number of tutorials.
Yes, you can log in from any internet-connected computer. However, you can only be logged in to one computer at a time.
You can only watch one movie at a time. If you open more than one Office application, you can launch one movie from each.
All of our courses are compatible with both Windows (PC) and Mac computers.
The Adobe Flash Player is a free download available at http://get.adobe.com/flashplayer/
Log in using the following steps:
To access our online training videos, click on the “Register” icon located in the upper right hand portion of your browser. You can also click here which will take you directly to the registration page. Click on the course title you want to purchase. You will automatically be directed to the Paypal page.After you input your information, click on “Login”. Click on “Pay Now”. Once payment process is completed, you will automatically be directed to the Members page, Now select a Username,your name, your last name,your e-mail address and select a Password. Click on “Submit Registration”. After confirming your registration through your e-mail click on the course title (for example, data analysis and forecasting), you will see all video (tutorial) titles listed that are contained in that course.
We require that your browser can accept cookies in order to log in. Please enable your browser cookies and then close and restart your browser to log in.
To enable cookies in Firefox, go to the Tools menu and select Options. Under the Privacy tab, click to expand the Cookies heading and reveal the full menu. Check the Allow Sites to Set Cookies box. Click OK.
In Safari, go to the Safari menu and select Preferences. Under the Security tab, set the Accept Cookies preference to Always. Close the Preferences window.
In Internet Explorer, go to the Tools menu and select Internet Options. Under the Privacy tab, make sure the slider is set to Medium (the default setting for IE). Click OK.
Close and restart your browser. If you still receive the error message, check the clock on your computer. Make sure the date and time are correct, and then log in again. This should resolve the problem.
This sometime happen due to slow internet connection. If you pause the movie and wait for more (or all) of it to download before you resume playing, it will play without stopping. You can tell how much of the movie has downloaded by looking at the controller bar at the bottom of the video. You will see the bar fill in with gray, from left to right, as the movie downloads. Once the controller bar is completely filled in with gray, the movie has finished downloading.
We accept PayPal, MasterCard, Visa, Discover, and American Express
Should you have any problems using the system, send an e-mail to email@example.com. We will respond promptly.
Absolutely. We offer an unconditional 30-day full money back guarantee – with no questions asked. With 30 days risk-free, you can test-drive the excel dummies website and make sure it’s what you’re looking for. We are committed to your total satisfaction.
You can send an e-mail directly to firstname.lastname@example.org with your member detail and course you applied for.
Absolutely! We are excited to bring new material, and enjoy hearing from our members about what they’d like to see in our program.